Netplatoon Ventures, Ltd., Privacy & Cookie Policy
Effective Date: 01/01/2024
1. Introduction
Netplatoon Ventures, Ltd. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, software, products, and services (collectively, the “Services”).
We adhere to the principles outlined in Kenya’s Data Protection Act of 2019 and are committed to ensuring that your privacy is protected. Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Physical address
- Company name and job title
- Login credentials
- Payment information
- IP address and device information
- Any other information you choose to provide
2.2 Non-Personal Information
We may also collect non-personal information, including:
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed on our website
- Links clicked
- Other anonymized usage statistics
2.3 Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
2.4 Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3. How We Collect Information
We collect information in the following ways:
- When you create an account or profile
- When you use our Services
- When you communicate with us
- Through cookies and similar tracking technologies
- From third-party sources, where permitted by law
4. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Services
- To process transactions and send related information
- To respond to your inquiries and provide customer support
- To send administrative information, such as updates to our Terms and Privacy Policy
- To send marketing and promotional communications (with your consent)
- To personalize and improve our Services
- To monitor and analyze usage trends
- To detect, prevent, and address technical issues
- To comply with legal obligations
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. Here’s how we use cookies:
- If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
For more information about our use of cookies, please see our Cookie Policy [see at the end of the page].
6. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
7. Data Sharing and Disclosure
We may share your personal information in the following situations:
- With service providers who help us operate our business and deliver services to you
- With law enforcement or other governmental agencies, as required by applicable laws or regulations
- In connection with a merger, sale, or acquisition of all or a portion of our company
- With your consent or at your direction
If you request a password reset, your IP address will be included in the reset email.
8. Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Your Data Protection Rights
Under Kenya’s Data Protection Act of 2019, you have the following rights:
- Right to be informed about the collection and use of your personal data
- Right to access your personal data
- Right to rectification of inaccurate personal data
- Right to erasure of your personal data
- Right to restrict processing of your personal data
- Right to data portability
- Right to object to processing of your personal data
- Rights related to automated decision making and profiling
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise any of these rights, please contact us using the information provided in Section 14.
11. Data Transfers
We may transfer your personal information to countries outside of Kenya. When we do so, we ensure appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.
12. Children’s Privacy
Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Netplatoon Ventures, Ltd.
Data Protection Officer
Nairobi, Kenya
info@netplatoon.com
+254 115 042 126
15. Complaint Resolution
If you have a concern about our handling of your personal information, please contact us first. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Data Protection Commissioner of Kenya:
Office of the Data Protection Commissioner
Britam Tower, 12th & 13th Floor
Hospital Road, Upper Hill – Nairobi
Email: info@odpc.go.ke
16. Additional Information
Visitor comments may be checked through an automated spam detection service.
Cookie Policy
Effective Date: 01/01/2024
1. Introduction
This Cookie Policy explains how Netplatoon Ventures, Ltd. (“we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website at https://netplatoon.com/ (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
2. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Netplatoon Ventures, Ltd.) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
3. Why do we use cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.
4. Types of cookies we use and why
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described below:
4.1 Essential Website Cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
4.2 Performance and Functionality Cookies
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
4.3 Analytics and Customization Cookies
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
4.4 Advertising Cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
4.5 Social Networking Cookies
These cookies are used to enable you to share pages and content that you find interesting on our Website through third-party social networking and other websites. These cookies may also be used for advertising purposes.
5. How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
6. How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
7. Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at info@netplatoon.com
8. Compliance with Kenyan Laws
This Cookie Policy is designed to comply with the Data Protection Act of 2019 in Kenya. We are committed to protecting your personal information and ensuring transparency in our data practices.
9. Contact Us
If you have any questions about this Cookie Policy, please contact us:
Netplatoon Ventures, Ltd.
Data Protection Officer
Nairobi, Kenya
info@netplatoon.com
+254 115 042 126
